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山東魯信集團與騰訊雲簽約 全集團推廣 WorkBuddy,11 家企業 31 個場景落地Shandong Luxin Group Signs Contract with Tencent Cloud to Promote WorkBuddy Across the Entire Group, Implementing in 31 Scenarios Across 11 Companies

騰訊網 ·2026-09-29

山東省屬骨幹金融企業魯信集團與騰訊雲簽約,成為山東省屬國企中首家面向全員推廣 AI 數字助手的企業。做法是先由業務部門提痛點,再由騰訊雲派前線工程師與業務骨幹結對子開發,35 名種子用戶經五天訓練營共創 31 個場景。情報檢索由半小時縮至三十秒,盡調報告由數週壓至數天。Shandong's key state-owned financial enterprise, Luxin Group, signed a contract with Tencent Cloud, becoming the first state-owned enterprise in Shandong Province to promote AI digital assistants to all employees. The approach is to first have business departments propose pain points, then Tencent Cloud assigns frontline engineers to pair with business backbones for development. Thirty-five seed users co-created 31 scenarios over a five-day training camp. Information retrieval time was reduced from half an hour to thirty seconds, and due diligence reports were shortened from several weeks to several days.

国企用AI,最怕什么?怕不安全、怕不合规,更怕AI不懂业务。

今天,一家管理资产超七千亿元的山东省属骨干金融企业,山东省鲁信投资控股集团有限公司(以下简称“鲁信集团”),正式宣布全面推进WorkBuddy落地应用,成为山东省属国企中率先在集团层面系统推进全员AI助手的企业。

不久前,鲁信集团引入腾讯WorkBuddy,通过“结对子”的方式,推进一批“AI员工助理”在11个直管企业、31个业务场景陆续落地,服务金融、投资和实业运营一线。

//从一线中来,到一线中去

大型国企的AI转型,难点现实而集中:数据安全是红线,业务合规是前提,真正的提效需求,深藏在一大批高度专业化的流程之中。

不再是“先买工具再找场景”。鲁信集团推进AI转型,是先让各业务部门员工提出真实痛点。

随后,腾讯云派驻FDE工程师进入鲁信,与业务骨干、技术人员“结对子”开发,确保AI能力从第一天起就紧贴业务。

跑通一个场景的流程通常是这样:

- 业务提需求:“我们做行业简报,找信息太慢了。”

- 联合开发:腾讯FDE工程师与鲁信员工一起,利用WorkBuddy快速开发原型;

- 真实测试:用真实材料“喂养”和测试AI工具,在实际操作中迭代优化;

- 固化复用:跑通后,迅速固化为标准AI工具,沉淀到集团AI资产库,供其他同事一键使用。

首轮共建覆盖11个部门的31个场景。这种“从业务实际需求出发,再到真实场景验证”的模式,确保了AI是解决问题的“顺手工具”,而非“高级玩具”。

数据安全是AI落地的底线。AI执行任务不超使用者权限,操作全程留痕,风险动作实时拦截,数据在企业安全边界内流转,为AI的规模化应用提供了坚实基础。

//效率跃升,业务增益“看得见”

当AI深入业务的毛细血管,其价值最终要通过可衡量的成效体现。在鲁信,多个核心场景的效率实现跃升。

-投研尽调,提效尤为直观

行业信息简报:从一个多小时缩短至三十秒,效率提升约百倍,且每条信息都精准附上来源;

尽职调查报告:过去需数周人工撰写的报告,如今由AI分工、多章节并行生成,并自动完成三道合规校验,周期压缩到数天。

-日常办公,告别繁琐

周报撰写:业务记录一键改写为规范公文,制作时间从一小时压缩到数分钟;

财务核对:过去需4人近一天完成的财务数据核对,如今十分钟即可输出标注差异的比对表。

-实业一线,AI同样大有可为

对账结算:旗下包装企业月度对账,过去耗时半天,现在AI自动匹配,几分钟完成。

数据修复:光伏电站运维中,AI可自动识别并修复采集的瑕疵数据,将繁重的人工整理压缩到分钟级。

//AI成为组织的新能力

对鲁信而言,这轮转型的价值不止于业务增益,更在于组织能力的进化。

通过“结对子”,腾讯云也把方法沉淀下来,帮助鲁信集团培养自己的技术队伍。

如今,在风控、增信、资产数字化等多个核心场景,挑起技术大梁的,正是鲁信自己的业务与技术骨干。

至此,一个大型国企清晰的能力生长链条正在形成:

- 集团应用:AI助手服务具体业务,实现组织提效;

- 能力沉淀:集团内公司具备AI场景化落地能力,服务集团内部;

- 能力输出:旗下公司成为WorkBuddy合作伙伴,对外提供AI转型服务。

从一个提效工具,到一种可对外输出的组织能力,鲁信集团探索落地WorkBuddy的实践方法,为更多大型集团的AI转型,提供了一条可参考路径。

What do state-owned enterprises fear most when using AI? They fear insecurity, non-compliance, and even more, that AI doesn't understand their business.

Today, Shandong Luxin Investment Holding Group Co., Ltd., a key financial enterprise owned by Shandong Province with assets exceeding 700 billion yuan (hereinafter referred to as 'Luxin Group'), officially announced the comprehensive promotion of the implementation of WorkBuddy, becoming the first state-owned enterprise in Shandong Province to systematically advance the deployment of an AI assistant for all employees at the group level.

Not long ago, Luxin Group introduced Tencent WorkBuddy. Through a 'pairing' approach, a batch of 'AI employee assistants' were gradually implemented in 11 directly-managed enterprises and 31 business scenarios, serving the front lines of finance, investment, and industrial operations.

//Come from the front line, go to the front line

The AI transformation of large state-owned enterprises has realistic and concentrated difficulties: data security is a red line, business compliance is a prerequisite, and the real demand for efficiency improvement is hidden within a large number of highly specialized processes.

No longer 'buy the tools first, then look for scenarios.' Luxin Group promotes AI transformation by first having employees in various business departments raise real pain points.

Subsequently, Tencent Cloud dispatched FDE engineers to Lushin to pair up with key business and technical personnel for development, ensuring that AI capabilities closely aligned with the business from day one.

The process of running through a scenario usually goes like this:

- Business raised a request: 'We make industry briefings, but finding information is too slow.'

- Joint Development: Tencent FDE engineers and Luxin employees worked together to quickly develop prototypes using WorkBuddy;

- Real testing: 'feed' AI tools with real materials and test them, iteratively optimizing in actual practice;

- Standardized Reuse: After implementation, quickly solidify it into a standard AI tool and integrate it into the group's AI asset library for other colleagues to use with one click.

The first round of joint development covers 31 scenarios across 11 departments. This model of 'starting from actual business needs and then validating in real scenarios' ensures that AI is a 'handy tool' for solving problems, rather than an 'advanced toy'.

Data security is the baseline for AI implementation. AI performs tasks without exceeding user permissions, with full traceability of operations, real-time interception of risky actions, and data circulating within the enterprise security boundary, providing a solid foundation for the large-scale application of AI.

//Efficiency leaps, business gains are 'visible'

When AI penetrates the capillaries of business, its value ultimately needs to be reflected through measurable results. At Luxin, the efficiency in several core scenarios has achieved a leap.

- Investment research and due diligence, efficiency improvement is particularly evident

Industry Information Brief: Reduced from over an hour to thirty seconds, efficiency increased by about a hundred times, and each piece of information is accurately accompanied by its source;

Due Diligence Report: Reports that previously required weeks of manual writing are now generated with AI division of labor, parallel generation of multiple chapters, and automatic completion of three compliance checks, reducing the cycle to a few days.

- Daily office work, say goodbye to complexity

Weekly Report Writing: Business records are rewritten into standardized official documents with one click, reducing the production time from one hour to a few minutes;

Financial verification: Previously, it required four people nearly a whole day to complete the verification of financial data, but now a comparison table highlighting differences can be produced in just ten minutes.

-In the frontline of industry, AI also has great potential

Reconciliation and settlement: Monthly reconciliation for its packaging companies used to take half a day, but now AI automatically matches it and completes it in a few minutes.

Data Repair: In the operation and maintenance of photovoltaic power stations, AI can automatically identify and repair collected flawed data, reducing the heavy manual processing to a matter of minutes.

//AI becomes a new capability for organizations

For Luxin, the value of this transformation lies not only in business gains, but more in the evolution of organizational capabilities.

Through the 'pairing up' program, Tencent Cloud has also consolidated the methods, helping Luxin Group cultivate its own technical team.

Nowadays, in multiple core scenarios such as risk control, credit enhancement, and asset digitization, it is precisely Luxin's own business and technical backbone that bear the main responsibility for technology.

At this point, a clear capability growth chain is taking shape in a large state-owned enterprise:

- Group applications: AI assistant services for specific business operations, improving organizational efficiency;

- Capability Accumulation: Companies within the group possess the ability to implement AI in practical scenarios, serving the group internally;

- Capability Output: Its subsidiaries have become WorkBuddy partners, offering AI transformation services externally.

From an efficiency tool to an organizational capability that can be externally leveraged, Luxin Group has explored practical methods for implementing WorkBuddy, providing a reference path for the AI transformation of other large groups.

原文出處:Source: 騰訊網 ↗